• How long do you need for setup?
    It depends on the size of the event. We can be more precise when we know more about your event.

  • How far do you travel for an event?
    Usually, our events are in and around the Midlands. We can do nationwide & international sets but this will incur overnight charges, travel and hotel costs.

  • What are your payment terms?
    At booking confirmation, we ask for a 50% non refundable deposit to secure your date and start planning towards your event. The balance of 50% is then payable 7 days prior to your event.

  • Can I change my event date after a booking confirmation?
    We understand that no one has control of circumstances at all times, hence we accept 1 change of date up to 4 weeks minimum, prior to the event. This allows for adequate planning and preparation.

  • What payment methods do you accept?
    Given the nature of our business, we accept only bank transfer payments. Our bank details can be found at the bottom of our invoices.

  • Do you offer refunds?
    Unfortunately, we do not offer refunds (for deposits) due to the bespoke nature of our events. As mentioned above, we, however, offer 1 date change if we are given enough notice prior to the event (4 weeks minimum).